🛸 Believe in the Unknown – Bigfoot UFO Encounter Shirt | Cryptid & Alien T-Shirt for Believers

Our Tees: (The short version)

Urban Cryptids tees are made on premium Bella + Canvas 3001 blanks and printed using professional DTG methods for long-lasting comfort and color. No stiff prints. No bargain-bin shirts.

---

The Shirt

We use Bella + Canvas 3001 tees for every design.

• 100% Airlume combed & ring-spun cotton
• Lightweight, breathable, and soft — not thin or flimsy
• Side-seamed for better structure and fit
• Pre-shrunk for minimal shrinkage
• Unisex retail fit (true to size)

---

The Print

All designs are printed using DTG (direct-to-garment) printing with water-based, OEKO-TEX® certified inks.

• Ink absorbs into the fabric instead of sitting on top
• Soft feel — no heavy or plastic texture
• Vibrant color with proper wash care
• Designed to hold up through regular wear

---

How It’s Made

Each tee is made to order and printed in the USA after you place your order.

• Printed individually to reduce waste
• No mass inventory or overproduction
• Bella + Canvas blanks are ethically made and sweatshop-free

This process allows us to focus on quality, not quantity.

---

Care Instructions

To keep your tee looking its best:

• Wash cold, inside out
• Tumble dry low or hang to dry
• Do not iron directly on the design
• Do not dry clean

📦 Shipping Process

1. You place your order

Orders are processed once per day at 11:30 PM (Central Time).
Once processed, your order moves into production.

2. We make your item

Each item is printed to order by one of our U.S. print partners.
Production typically takes 2–5 business days.

3. We ship your order

After production, your order ships via standard shipping.

• Shipping time: typically 2–5 business days
• Most orders arrive within 5–10 business days total
• During busy periods or delays, delivery may take up to 14 calendar days

You’ll receive a tracking number as soon as your order ships.

4. Orders with more than one item

If your order includes multiple items, they may be produced at different locations.
This means they may ship separately and arrive on different days.
You’ll receive tracking for each shipment.

---

🚚 Delays, Lost, or Stolen Packages

Once an order has shipped, delivery is handled by the carrier.
If your package is delayed, marked as delivered but not received, or appears lost, please reach out to us.

We’ll do our best to help investigate and guide you on next steps.

📧 support@urbancryptids.com

📦 Return & Refund Policy

Each shirt we sell is made to order just for you—your chosen size, color, and design. Because of this custom process, we do not accept returns or exchanges for reasons such as wrong size, color preference, or buyer’s remorse. Please double-check the size chart (in the product photos or here) before ordering.

---

🔁 Cancellations

Orders may be canceled up until 11:30 PM Central Time (CST) on the day the order is placed, as long as the item has not yet entered production.

To cancel an order, please email us at support@urbancryptids.com as soon as possible.

Once an order has entered production, we’re unable to cancel or refund it.

---

🔄 Returning an Order

If your order has already gone into production, it can’t be canceled. However, once it arrives, you’re welcome to return it for a refund if it’s unused and in original condition.

Here’s how returns work:

• You’ll need to cover the return shipping cost.
• We don’t provide free return labels, but we can email you a label and send a separate invoice for the cost.
• Returns must be requested within 10 days of delivery.

Once we receive the item back, we’ll process your refund.

---

⚠️ Damaged or Defective Items

If your item arrives with a defect (misprint, hole, or incorrect design), we’re happy to help!

To be eligible for a replacement or refund:

• Contact us at support@urbancryptids.com within 10 days of receiving your order.
• Include clear photos of the issue, including one showing the full item and another close-up of the defect.
• For design placement issues, include a photo using a ruler or straight edge for reference.

We review all claims carefully. Replacements or refunds will only be issued if the item is deemed misprinted or damaged based on our print provider’s standards.

30-Day Guarantee

Step into the unknown with confidence.

At Urban Cryptids, we stand behind the quality of every item we make. That’s why we offer a 30-day satisfaction guarantee on our apparel.

If your order arrives with a defect, printing issue, or damage, simply reach out to us within 30 days of delivery, and we’ll work with you to make it right—whether that means a replacement or a refund, depending on the situation.

Because all of our items are made to order, we ask that customers carefully review sizing charts and product details before placing an order.

To be eligible for a return or replacement:

• Item must be in the same condition as received

• Item must not be obviously worn or stained

• Tags (if applicable) must still be attached

If you have any questions or concerns, email us at support@urbancryptids.com. We’re always happy to help.

Your curiosity matters—and so does your experience.