Shipping Policy

At Urban Cryptids, every item is made to order just for you! Here's what to expect after placing your order.

1. Order Processing

Orders are processed once daily at approximately 11:30 PM Central Time. Once processed, your order moves into production with one of our U.S. print partners.

2. Production Time

Each item is printed specifically for your order.

Production typically takes 2–5 business days.

3. Shipping Time

Once production is complete, your order is shipped via standard shipping.

Shipping typically takes 2–5 business days within the contiguous United States.

4. Estimated Delivery Time

Most customers receive their orders within approximately 7–10 business days after placing an order.

During busy periods, holidays, or carrier delays, delivery may take up to 14 business days or longer in exceptional circumstances.

Please note that these are estimates, not guaranteed delivery dates.

5. Shipping to Remote Locations

Orders shipped to Alaska, Hawaii, Puerto Rico, and remote locations may require an additional 7–12 business days.

6. Shipping Rates

Shipping costs are displayed at checkout.

We offer free shipping on qualifying orders of $65 or more.

7. Tracking Your Order

Once your order ships, you'll receive a shipping confirmation email containing your tracking information.

8. Multiple Shipments

Some items may arrive in separate packages if they're produced at different facilities.

Questions About Your Order?

We're happy to help! If you have questions about your order, shipping, or delivery, please email us at support@urbancryptids.com.

Stay Strange!

The Urban Cryptids Team