Shipping Info

📦 Shipping Process

1. You place your order

Orders are processed once per day at 11:30 PM (Central Time).
Once processed, your order moves into production.

2. We make your item

Each item is printed to order by one of our U.S. print partners.
Production typically takes 2–5 business days.

3. We ship your order

After production, your order ships via standard shipping.

  • Production time: typically 2–5 business days
  • Shipping time: typically 2–5 business days

📦 Most customers receive their orders within 7–10 business days total

During busy periods or due to carrier delays, delivery may take up to 14 business days.

🚚 Please note:
Shipping to Alaska, Hawaii, Puerto Rico, and remote areas may take an additional 7–12 business days.

You’ll receive a tracking number as soon as your order ships.

4. Orders with more than one item

If your order includes multiple items, they may be produced at different locations.
This means they may ship separately and arrive on different days.
You’ll receive tracking for each shipment.


🚚 Delays, Lost, or Stolen Packages

Once an order has shipped, delivery is handled by the carrier.
If your package is delayed, marked as delivered but not received, or appears lost, please reach out to us.

We’ll do our best to help investigate and guide you on next steps.

📧 support@urbancryptids.com